It received a poor two-star rating for its value for money and a middling three stars for everything else, including the range and quality of its products.įeedback from customers was mixed. Shoppers liked the availability of delivery slots and its customer service at delivery – it was rated four out of five stars for these – but they were less impressed with other aspects. This year it's in joint-sixth place out of the nine brands we rated, along with Aldi and Asda. This is the third year it's featured in our survey and, after coming joint-second in its first year, it's performed poorly for two years running. One of the worstĪmazon Fresh sells a range of products from brands including Booths, Robinsons and Warburtons. Customer score is based on satisfaction with the brand and likelihood to recommend. This table uses responses from the 171 who told us they shopped with Amazon Fresh. Note: W e surveyed 3,007 members of the public in October 2022.
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